About 3V Communications

Dr. Albert Mehrabian

Dr. Albert Mehrabian

3V Communications is partly based on the work of Dr. Albert Mehrabian.  One of his early but important studies showed that feelings and attitude were conveyed to others 7% through words, 38% by voice tone and 55% by facial expressions. Therefore, based on the study, 93% of interactive communication is non-verbal!  Even though this was a limited study and cannot be applied too broadly to all communication interactions, it serves to remind us that the old adage remains true:  It’s not what you say, but how you say it.

The 3V's are: Verbal (our words, phrases, grammar, slang etc.), Vocal (our rhythm, speed, volume, intonation etc.) and Visual (body language, gestures, attire, accessories, environment, etc.).

3V Communications is owned and operated by Ric Phillips (see Our Staff), and works with other coaches, trainers and companies in its pursuit to provide the private and public sector with the highest standard in interpersonal and professional communication training. Since 2002, Ric's profesional coaching has aided individuals, organizations, government and companies in reaching their communication development goals, sky-rocketing confidence levels, and realizing new potential. 

3V coaches business individuals and staff, and creates highly engaging and interactive communication workshops (see Workshops page) for companies both here and abroad.  3V also creates industry-specific communication assessments (see Assessments page) for organizations that help evaluate candidates for recruiting and training purposes.